Novel Coronavirus (COVID-19)

Frequently Asked Questions & Other COVID-19 Information


Click on any of these IMPORTANT LINKS

Iowa Department of Public Health

Centers for Disease Control

COVID-19 in Iowa

Iowa Governor Kim Reynolds Facebook-Press Conferences

The White House Facebook - President Trump’s Press Conferences

State Representative Todd Prichard’s Facebook Messages

Iowa State Senator Waylon Brown’s Facebook Messages

A hotline has been set up for Iowans to call with COVID-19 related questions. It is available 24/7 and can be reached by dialing 2-1-1 or 1-800-244-7431.

* Business Info

Novel Coronavirus (COVID-19) - Business & Organization

Iowa Economic Development Authority - IEDA Release March 25 2020

Sole Operator Assistance Fund

Legal Assistance Hotline for COVID-19 Questions - From Iowa Health Alert Network - Individuals with questions of a legal nature should call the COVID-19 Legal Information Hotline at 1-800-332-0419. It was developed in partnership with Iowa Legal Aid, the Iowa State Bar Association and the Polk County Volunteer Lawyer Project. The hotline can assist Iowans with business and compliance issues, eviction, denial of unemployment benefits, employment issues and other personal legal concerns. You will be asked to leave a message and someone will return your call.

* Public Assistance Info

Iowa Dept of Human Services - Floyd County office - Call (641) 228-5713

Floyd County General Assistance - Call (641) 257-6363

Floyd County Veterans Affairs Assistance - Call (641) 228-1850

North Iowa Community Action Organization - Call (641) 228-2893

Iowa Workforce Development  - Call (866) 239-0843 - PANDEMIC UNEMPLOYMENT ASSISTANCE (PUA) - President Trump signed into law the provisions of the CARES Act. This law increases the availability of unemployment insurance benefits to those who are self-employed, independent contractors, nonprofit employees, and gig economy workers, and those ineligible for state unemployment benefits or have exhausted benefits.

Attention: Effective immediately, you can submit proof of your income for Pandemic Unemployment Assistance (PUA) through this website. PUA is a federal benefit available to workers who are unable to work as a result of the COVID-19 pandemic and do not qualify for state unemployment insurance benefits. The types of employment that PUA covers is:  Self-employed workers, Independent contractors, Non-profit employees, Gig economy workers, Part-time workers who do not have enough work history to be eligible for an Iowa claim.  More information and how to submit proof at  You are required to submit proof of your income to be eligible for PUA. You can upload proof of income through this website. Please follow the instructions below:

STEP 1: APPLY FOR UNEMPLOYMENT BENEFITS - If you have not already done so, file a unemployment insurance claim application here:  Click on “Apply Online Now”.  Iowa Workforce Development (IWD) will determine if you are eligible for a state unemployment claim.

STEP 2: SUBMIT PROOF OF INCOME - After you have filed an unemployment insurance claim application, submit your proof of income below by clicking "Submit Proof Here".  Complete the questions in the online form.  Upload your proof of income document(s). Your wage history needs to be established. This can be done by attaching any of the following documents:  2019 1099, 2019 W-2, 2019 Pay stubs, 2020 Pay stubs, Form 1040 - U.S. Individual Income Tax Return, Additional options are described on the bottom of the submission page.  Following submission of documents, you will receive an email notification that your submission was received

STEP 3: NEXT STEPS - IWD will review your proof of income and issue a determination letter to you. If additional information is needed, you will be contacted.

You must continue to file your weekly claim application. When your proof of income has been reviewed and approved, you will be paid for all back weeks you have reported.

County Facilities Now Require COVID-19 Screening - Click on the image below to see the checklist.

Screening Sign